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FAQs

What you need to know

What are check in and check out times?

Check in is from 3pm. Check out is by 11am.

Does Telford Hotel and Golf Resort have disabled access?

Yes, we offer a range of facilities for guests. View our Access Statement for more information.

Is there car parking?

Yes, we have 200 complimentary car parking spaces.

What is the cancellation policy for rooms?

If you have booked the Best Available Flex Rate you can cancel anytime up to 4pm on the day prior to the day of arrival with no charge. Cancellation after this time will incur a charge for your first night’s stay. Other rates may carry different cancellation terms and these will be confirmed at the time of enquiry or booking.

To find out more please visit our book with confidence page

Is the hotel dog-friendly?

Yes, we are a dog friendly hotel.

Do you have family rooms?

Yes, we do have family rooms, please request more information at the time of booking.

Can Telford Hotel and Golf Resort arrange transport to the city/airport?

Yes, our concierge team can organise transport via our local taxi company, additional charges will apply.

As an overnight guest can I use your spa facilities?

Residents are welcome to use our health club during their overnight stay on a complimentary basis, although we do have specific times for families to swim. For any treatments or golf tee times, reservations are required prior to arrival and additional charges will apply.

What are my travel options to Telford Hotel and Golf Resort?

Situated within close proximity to some of the country’s major transport networks and routes, Telford Hotel and Golf Resort is easy accessible. Click here to find us.