Contact our Friendly Team
Needing help on existing or future bookings? We’re here to help.
Great news! Our hotel is open for business, and we’re ready to welcome you with a smile.
Do you have an existing upcoming stay?
If you have an upcoming stay or general enquiry please get in touch with our fantastic customer service team by emailing firstname.lastname@example.org and they will be able to assist with your query. As you can imagine, we are experiencing a very high volume of enquiries, so please bear with us so we can give all our customers the exceptional customer service we are so very proud of.
Have a general enquiry?
Our frequently asked questions page can help you find a quick answer.
Wanting to book something to look forward to?
If you would like to make a reservation for our hotel, simply call 0330 107 1599 or you can book online.
Looking to book a meeting or event?
Whether you're looking to book a meeting for 2 to 350 or planning your next special event, email our event planners on email@example.com
Change in working hours
Due to reduced team members, we have had to adjust our contact centre opening times, which for the time being are as follows –
Monday to Friday 8am – 6pm
Weekends 10am - 4pm
Please bear with us, you may experience longer waiting times than usual.
We can’t wait to welcome you back to our hotel with the promise of a super warm welcome and most definitely a BIG smile!