Classic Family

The Telford Spa hotel is a great place for a break. The room was very comfortable with a great view of the Shropshire countryside. An issue with the bedding was sorted immediately and all the staff members were helpful and accommodating. The Spa pool is amazing and we used it a couple of times- it’s a fairly big pool and the temperature was perfect. Both evening meals were great and the restaurant is lovely. I don’t like to include slightly negative comments in my reviews but I will mention the crumbs on the dining room banquettes. This would be an easy fix.

Had the pleasure of staying for a couple of nights with friends to celebrate a birthday. We had a spa day while we were here this week. I've stayed a few times and from arriving to leaving have felt at ease and well looked after. All of the staff are so attentive and helpful, nothing is ever too much trouble. All the rooms are exceptional quality, beds so comfy, rooms warm with terrific views of the golf course and gardens. Everything was pristine and the room was cleaned to a high standard. Both the restaurant and bar service were great, particularly the breakfast choices were excellent quality and plentiful. Everything was freshly cooked and the staff were very attentive. The serving areas were also immaculate at all times. Spa packages were booked in advance and we were pampered the whole time. Lovely fluffy robes and towels issued and the whole spa area felt relaxed and welcoming. I had the back massage and facial treatment, 50 mins of pure joy. Then left to relax in a couple of relaxation rooms before a spa day lunch. 3 courses, all superb quality with plenty of options to choose from and then e had the rest of the day to enjoy the spa facilities. We had a really lovely stay this time making some special memories. We've been a few times and the service had been consistently terrific so I can highly recommend staying. You won't be disappointed!

Just returned from a lovely stay at this hotel .The manager was fantastic she was so lovely and could not do enough to make our stay perfect.The pool was a little cold but all the other facilities were good .Food in the bar was good but took a long time to come.We took our dog and she loved the grounds and the fuss from the staff .We had a fantastic room with the best view ovef the golf course 420..We will definetley return ,thankyou everyone .Breakfast was very good too.

I am a leisure club member and thoroughly enjoy the classes and the friendship that being a member brings. There is a variety of classes offered which help with my fitness. I would like to mention Audrey who happily looks after us in the changing room often having to open lockers when we have forgotten the key.

Love the leisure centre, most of the staff are really friendly. Mike keeps everything clean in reception always cleaning the floor or tidying up.

Great hotel, with stunning views. Our children really loved the pool. The beds were very comfortable! And the food served on restaurant was delicious.

Perfect hotel clean. fantastic evening meal,and breakfast. Friendly helpful staff. Perfect facial experience will be back recommend if you haven't been then make yourself try this spa well worth the visit xx

Excellent service from front of house to restaurant staff were amazing Rooms were very clean & tidy we had breakfast both days and both days top quality food & service evening meal also excellent

Excellent hotel with very friendly and accommodating staff delivered a very enjoyable short break We can certainly recommend this hotel as a great place to stay to explore Ironbridge and it's surrounds

It was all very nice and clean, they had made my stay comfortable. I was due to stay two nights but unfortunately I had a family emergency because I hadn't paid for the extra to get a refund if needed, I lost over £100, I even asked if I could have a voucher to come back but they weren't willing to do that. What i saw of the hotel was pleasant

pleasant room, not too keen on the dark furniture, nice size tv, well positioned. plenty of storage. good refreshment tray, stored nicely on a pull out shelf, but please do not leave water in the kettle! Also a safe, hairdryer, iron. Extra bedding and towels in wardrobe. Bath towel could do with being bigger - bath sheet would be better. Nice clean, compact bathroom, shower could be a little temperamental, would run cold whilst showering but a little twist on the controls brought it back up to temperature. Heated towel rail not really much use unless you were quite tall or stood on the toilet, you would struggle to put your towel on it to warm it. Although there was no view, just the building opposite, the window did open. Breakfast was buffet with the usual breakfast items - fried items , also fruits and yogurts, pastries etc though you could order a few items to be done fresh eg porridge, poached eggs, if you wanted both those would suggest you ordered your porridge then order your eggs when finished otherwise they send them out at the same time. Some other items carried an extra charge eg waffle, eggs benedict. All in all not a bad breakfast. Did not use any of the spa or pool facilities.

Room was comfortable, warm and secure. My key was presented discreetly at reception. I felt safe and secure during my stay.

Lovely place to stay. Staff were very friendly and the food was good. Rooms and facilities were excellent. Pool and gym facilities first class. didn't try the golf course so I can't comment but they looked just fine

Lovely stay. The lady who checked us in was lovely and so helpful. Food was amazing and the spa treatment was great. Hotel was clean and well presented. Thank you for a really good relaxing break.

Gym/ spa big shout out to Mike who keeps this area clean and tidy every shift I see him great atmosphere and amenities. Friendly staff and people who use the facilities.

It was excellent from start to finish. Reception was friendly , efficient & made us aware of all the benefits we were entitled to as Breakaway Club members. The room was in a quiet location with a nice view over countryside. It was clean, smart & well appointed. We ate in the bar in the evening & were impressed by the helpful service. Food in the bar was great as was breakfast which had a very wide selection. Staff here were also very friendly & helpful.

Stay and play golf trip in March, hotel and staff absolutely brilliant and the trip overall was excellent value. Food really good too. Golf course still a little damp and soft but that is to be expected in March - will be great in a month or so but still enjoyed the golf there too.

Golf course was a great standard, hotel was fabulous with super amenities, the pool & sauna was perfect after a day on the golf course, lovely bedroom, super food. Staff were extremely friendly & professional. Can't add anything more!

A one night stay to celebrate a birthday. We chose this hotel as we know it well and it is within driving distance. The Breakaway Club deal is a really valuable addition

Great hotel. Very clean and comfortable. All the staff were very friendly and helpful. Unfortunately our room wasn't ready on time but we were given a drinks voucher for the inconvenience. The sauna and steam room were roomy but if you are thinking about a relaxing spa experience they do allow children in the pool area. I don't know if children are allowed all the time or only at certain times. Liked the pool shower and ice fountain and the fact a water fountain was provided and was stocked with cups. We had also booked a treatment at the spa. It was a relaxing back and face treatment which consisted of a back exfoliation and massage and a facial cleanse, tone and massage. Becky was very professional and the massage pressure was perfect. When we went to dinner the staff were very busy so we had to wait to check in but 2 members of staff acknowledged us to say they would be with us shortly. Service and food were great. We also asked if they had some peppermint tea bags for the room which Poppy got straight away for us. We had to check out before breakfast on Sunday so we had asked if it was possible to have a breakfast bag. I came down at 0615 but there was no-one in the resraurant so I went to reception. I am sorry I didn't get the name of the man on reception as he was very helpful. He said he would try and get something put together for us and ring us when it was ready. He was true to his word and when we checked out we were given a bag each with 3 pastries, a mini muffin, banana and an apple and he told us to choose a chocolate bar and bottle of water to take with us. This was really appreciated.