Classic Accessible Double

Alex on reception was absolutely lovely and incredibly helpful. She quickly sorted me out with a room at very last minute, and even kindly lent me a charger despite it being a pain to find! She even walked me to my room because I was struggling to navigate the place 🤣 Her warmth and helpfulness made such a difference. She’s a real credit to the hotel. And we’ll definitely come back to stay again because of this positive experience. Thank you, Alex! Claire xx

Hi we stayed at this lovely hotel on 09/08/2026 for two nights after getting a good deal on Travelzoo. We had stayed previously in 2020 and we had vowed not to return. We are so glad we did everything was lovely. The staff were all polite and helpful. We had to change rooms because there was no fridge in our room and I need a fridge for medication and even though the hotel was very busy, the reception staff arranged this with a smile. The evening meal was lovely and all the staff were attentive. We used the pool and sauna this was a good experience, the pool was a decent temperature. The only area for improvement would be to put fridges in all the rooms. We will definitely return.

Hotel chosen for its proximity to the Shropshire Petal Fields Festival. Very central location for visiting various surrounding areas including Irongate and David Austin Roses. Very happy with all facilities in the room. Bed was extremely comfortable and the room was spotlessly clean with ample tea/coffee sachets and a decent kettle. On arrival, the air con wasn’t working but reception quickly reallocated us a room with working air con, as it was during the heatwave we were very grateful for that. Comfortable lounge area to sit and play cards in the evening and relax. Despite the hotel being fully booked, there is plenty of space for it not to feel overcrowded, we were able chat without being disturbed by others. It was really quiet and relaxing, no noise at night. Restaurant was excellent, we had dinner and breakfast which was well cooked and plentiful!! The grounds are beautiful with a lovely view from the restaurant balcony and stunning sunsets. Staff are helpful and efficient. Would definitely stay here again and would certainly recommend to others.

Great Hotel, blessed with a superb team across the board, as ever a very nice stay made warm and chilled by the relaxed and caring groove of the whole crew - excellent!

Views spanning the Ironbridge gorge and such a lovely dog friendly hotel. Staff friendly and helpful and this was a nice couple of nights stopover . Good full English breakfast with gluten free options

Enjoyed our stay. Great room which was spotless, food excellent (best breakfast I’ve had in an hotel) and most of staff very friendly and helpful. Enjoyed the pool etc.Only complaint was, for some reason the receptionist sent us the long way around to our room despite seeing I was walking with a stick!

The staff were amazing, from the warm welcome on arrival to the thoughtful little touches in the room that really make a difference. The rooms are a little dated, but the fabulous pool and facilities more than make up for it. The grounds are beautiful and provide the perfect setting for an evening drink and food — absolutely amazing.

Hi had a great time here Friday to Sunday 3 rounds of golf the reason four 4 stars is I drive an electric car and you have a lot of electric chargers however they were taken up by people with normal cars or people with electric that didn’t charge just parked yet there were lots of parking so that was annoying, the rooms were clean and comfortable however the air conditioning was broken and it was very warm and lastly the golf was good but could have been better if the greens people could have cleared the fallen leaves with blowers we have them at our club and it makes loads of difference that’s it the rest was great.

We had a lovely stay at the hotel. Room was clean and spacious. Food was excellent; and can highly recommended the cocktails! Staff friendly and helpful. Will definitely be returning. Thank you.

Not our first visit to Telford Hotel and actually the best so far they really have raised the bar in terms of food offer and accommodation. Treated better half to a spa treatment for her Birthday which she loved commenting on how helpful the staff where. Food offer in the Evening was good and a step up frpom last time we stayed and breakfast delious for a buffet styale offer.

Stayed there on a short golf trip to Shropshire. The Hotel was very clean and tidy and I used the pool and Sauna once. Breakfasts were good with plenty of choice aand in the evening you had the choice of a short or medium long menu. They have a excellent Trackman on site but I was a bit disappointed with the course. This may have been partly due to recent weather...very little rain

Good location, hotel and spa. Used the spa facilities and gym as well as receiving a treatment, all very good. (Will take my golf clubs next time!) Breakfast was good with plenty of choice as was the evening meal, either à la carte or from the bar menu. Staff were attentive and friendly. Room was clean and pleasant. Overall a very good stay and would certainly consider staying again.

Great location and if you enjoy walking it is easy to walk to Ironbridge Gorge from here. Friendly receptionist and restaurant staff. Clean room, comfy bed and very good food. Dinner was great and lots of choice from the buffet breakfast. Quiet room.

Good welcoming reception. Stayed for three nights, but only ate breakfast, which was a buffet style with a great choice of hot and cold food. Stayed in room 202 with great view over the Ironbridge gorge. The room safe wasn't working, but the room was close to the breakfast area and reception. The only down side is the room is close to function rooms which are noisy, but do finish at 11:30pm. The hotel facilities are very good and we used the pool on two occasions (towels, lockers, showers and changing rooms provided for free). We ate our evening meals out at the Half Moon inn, which is in a picturesque location in the Ironbridge gorge beside the river Severn. Great food with very reasonable prices for food and drinks. All in all it was a very pleasant and relaxing stay and definitely stay again.

Hotel is in a great location, near to Ironbridge, beautiful place. Hotel room was lovely, very comfortable, clean and spacious! Breakfast was lovely, good selection. We used the pool in the spa, it was really nice, loved it!. Good facilities, would definitely stay there again!

lovely room exceptionally clean and well presented. The staff of the hotel from Housekeeping to restaurant staff are charming. The vegetarian options at dinner and breakfast are of a high quality.

We stayed at this hotel in August 2024 and it was pleasing to note that it was every bit as good this time as it was then. Only the weather was not so good - and the hotel can hardly be faulted for that! The service was excellent - friendly and helpful and the air con worked very effectively. There is ample parking space and the restaurant is a very pleasant place to eat with a pretty good set of options to choose from. The place was clean and the bedroom was well up to my picky standards. The bathroom was similarly very well appointed and clean and the availability of a fridge to keep the water cooled was much appreciated. The hotel is, in my opinion, good value for money and the staff are a credit to the company. In short, I'll definitely stay there again when next I go to the Telford area.

Just a short break for a couple of nights but well worth it. Clean and comfy room, good food and really good staff - attentive and obliging - all of them. In particular, Archie served us well in the restaurant for a tasty evening dinner. We did have an issue with a pre booked massage which they were unable to deliver but that was through no fault of theirs. It related to a health issue of mine and well done for picking it up and being honest about it. Jack the spa manager was apologetic and not only refunded the massage but offered additional compensation for disappointment. If we come back to the area, we'll have no hesitation in returning.

We had a couple of nights at the Telford Hotel which allowed us to explore the Shropshire area. Our room was comfortable, clean and ideally suited our needs. All the staff we came across were friendly and always willing to help if required. We ate in the bar/restaurant on both evenings and the food was hot and tasty. The breakfast options are plentiful and there is something for everybody. Again the breakfast options we had were hot and tasty and couldn't really fault what was on offer. Overall, very pleasant stay and very good value for money. Would we stay again when visiting the area............absolutely!

On the whole, enjoyable, modern and clean. Staff attitude was very good. Black mould in shower of our room, 114. No decent ale in main bar but there was in the golf bar a 5 minute walk away. Had to wait a long time between meal courses, not enough staff at busy time which was not their fault. A good breakfast, (nobody serves Kippers any more). Restaurant food very good. Our second stay at the hotel and would go back again.